A quick question for the Bridge team

First, who are you? (optional)

Only so we can follow up if we have a question. Leave blank to stay anonymous.

What is your role at Bridge?

Sales agent Leasing or rentals Property management HOA management Front office / admin Bookkeeping / accounting Storage Vacation rentals Owner / broker / manager Something else

Pick your role above to see a few quick questions.

Which of these eat up your time?

Tap everything that sounds like your week. Skip the parts that are not you.

Clients & leads

Following up with leads or past clients Answering calls, texts, and emails Sending listings or properties to clients Scheduling showings, tours, or appointments Entering contacts or info into a system

Paperwork & closings

Chasing down signatures Filling out contracts, forms, or applications Tracking deadlines and dates Organizing and filing documents Making sure a file is complete or compliant

Money & billing

Sending rent or dues reminders Chasing late or missing payments Recording payments, income, or expenses Bank reconciliation Owner statements or monthly reports Paying vendor bills

Property & maintenance

Taking in maintenance or repair requests Scheduling vendors, repairs, or cleanings Inspections and walkthroughs Move-in, move-out, or turnovers

Tenants, owners & residents

Answering the same questions over and over Lease renewals Screening applicants Sending owner or resident updates Violation notices or rule enforcement

Marketing & communication

Social media posts Email newsletters or market updates Making flyers, brochures, or listing photos Asking for reviews Meeting notes or minutes

Bookings & rentals

Managing a booking or reservation calendar Guest or renter messaging Coordinating check-in and check-out Restocking or supply runs

Of everything you tapped, which one would you most love to never do again?

Which of these pain points sound familiar?

The business-level stuff that nags at you. Tap all that ring true.

Our tools don't talk to each other, so we re-enter the same info in several places No single place to see what's happening across the whole business Too much still lives in spreadsheets or in people's heads Things slip through the cracks: follow-ups, deadlines, renewals, filings We pay for software we barely use, or several that overlap Hard to tell what is actually profitable, by agent, property, or department Owner or client reporting takes too long Chasing money, rent, dues, or commissions Onboarding a new hire is slow, the know-how is in someone's head We can't take on more work without hiring more admin Lead follow-up is inconsistent Compliance or paperwork feels risky Online presence, reviews, and marketing are inconsistent

Which one hurts the most?

What is the biggest gap, something you wish a tool could do, but none of them seem to?

Anything that only works because one specific person handles it? (optional)

What tools and software are in the mix?

Tap any you (or the firm) use. Helps us fit in with what is already there.

Sales, CRM & leads

The MLS Follow Up Boss kvCORE / BoldTrail Lofty / Chime Top Producer Wise Agent BoomTown Zillow / Realtor.com

Commercial

Crexi LoopNet CoStar Buildout RealNex ClientLook

Transactions, forms & e-sign

DocuSign Dotloop SkySlope zipForm / Lone Wolf Adobe Acrobat

Property management

AppFolio Buildium Yardi Rent Manager DoorLoop Propertyware TenantCloud / TurboTenant

HOA

Vantaca CINC Systems PayHOA Condo Control

Vacation & short-term rentals

Airbnb VRBO / Booking.com Guesty Hostaway Lodgify OwnerRez Turno

Storage

SiteLink / Storable Easy Storage Solutions

Accounting & payments

QuickBooks Xero Bill.com Stripe / Square

Marketing & design

Canva Mailchimp Constant Contact BombBomb Buffer / Hootsuite

Everyday

Excel / Google Sheets Gmail / Outlook Google Drive / Dropbox Calendly Zoom Texting / phone

Anything we missed? (optional)

Thank you. This really helps.

✓

Got it, thank you.

Your answers came through. Appreciate you taking the time.